First Aid
Course Cancellation/Rescheduling and Attendance Policy:
All courses are subject to rescheduling due to minimum participant numbers. Strength Wellness R&D Group will endeavour to fill every class but in the event of low numbers the class will be rescheduled. We work with other training partners to assist you in completing your class if we cannot accommodate you in our program.
You may be moved to a different location for your booking date or a new date and/or a new location. There is no adjustment in the fees. If for some unforeseen reason a client wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:
At any point in time, after registration, if a request of rescheduling is received, a $25+HST admin fee will be charged.
Please note that rescheduling will be subjected to availability of seats for all types of training we offer.
Late Attendance Policy:
The start time for all of our First Aid and CPR/AED courses is strictly enforced. According to Canadian Red Cross guidelines, our instructors will not admit any student who has arrived at the course later than 20 minutes for any reason. Students are expected email head office at booking@swrdgroup.com and re-schedule.
Cancellation & Refund:
If a cancellation is made by the client more than 48 hours prior to the scheduled class, a $25+HST will be deducted and the remaining will be refunded back. If a cancellation is made by the client less than 48 hours prior to the scheduled class, a full refund would not be applicable.
Online Blended Learning:
All the cancellation policies for Online Blended courses are the same as our in-class courses except the cancellation fee will be $35 +HST.
Firearms
Course Cancellation/Rescheduling and Attendance:
All courses are subject to rescheduling due to minimum participant numbers. Strength Wellness R&D Group will endeavour to fill every class but in the event of low numbers the class will be rescheduled.
You may be moved a new date. There is no adjustment in the fees. If for some unforeseen reason a client wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:
At any point in time, after registration, if a request of rescheduling is received, a $25+HST admin fee will be charged.
Please note that rescheduling will be subjected to availability of seats for all types of training we offer.
Late Attendance Policy:
The start time for all of our Awareness/ Technical / Master courses is strictly enforced. In order to ensure all material is covered, our instructors will not admit any student who has arrived at the course later than 20 minutes for any reason. Students are expected to email our head office at booking@swrdgroup.com and re-schedule.
If you are going to be more than 20 minutes late for the shooting portion of a Technical course please contact your instructor by phone and let them know. You will then be advised whether you can still attend the shoot or have to contact the office for rescheduling.
Cancellation & Refund:
If a cancellation is made by the client more than 48 hours prior to the scheduled class, $75+HST admin fee will be deducted and the remaining amount will be refunded back. If a cancellation is made by the client less than 48 hours prior to the scheduled class, a full refund would not be applicable (you can always reschedule!).